Ledger.com/Start® | Getting started — Ledger Support

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Ledger.com/start — Your Secure Gateway to the Crypto World

In today’s digital age, owning and managing cryptocurrency requires more than just enthusiasm—it demands security, control, and trust. Ledger.com/start is your official step-by-step portal for setting up your Ledger device and taking the first important step toward protecting your digital assets. Whether you’re brand-new to the crypto ecosystem or a seasoned investor expanding your portfolio, this guide provides everything you need to get your Ledger hardware wallet up and running quickly and safely.

Ledger devices are built around one core mission: giving you complete ownership and unmatched security over your crypto. This page walks you through initialization, the Ledger Live app, account setup, and essential safety practices so you can confidently navigate the decentralized world.

Why Use a Ledger Hardware Wallet?

Before you begin, it’s important to understand why millions of users choose Ledger for safeguarding their digital wealth.

✔ Security at the Highest Level

Ledger’s devices store your private keys offline—isolated from online threats like hacking, phishing, and malware. With a secure element chip and industry-leading firmware architecture, your crypto stays protected no matter what happens online.

✔ Full Ownership of Your Digital Assets

Unlike exchanges or custodial wallets, Ledger ensures that you alone control your crypto. Your private keys never leave your device, giving you full autonomy and complete peace of mind.

✔ All-in-One Management Through Ledger Live

Ledger Live, the companion app for your device, acts as your command center. Buy, sell, exchange, stake, and manage over 5,500+ crypto assets—all from one unified dashboard.

✔ Future-Ready for Web3

Ledger devices allow you to interact with Web3 apps, NFTs, DeFi platforms, and more while keeping your keys secure.

Getting Started at Ledger.com/start

Follow this step-by-step guide to set up your Ledger Nano X, Ledger Nano S Plus, Ledger Stax, or any compatible Ledger hardware wallet.

Step 1: Unbox and Verify Your Ledger Device

When you receive your Ledger hardware wallet:

  1. Remove the device from the box.
  2. Ensure that all packaging is sealed and undamaged.
  3. Confirm that the contents match what is listed in the box:
    • Your Ledger device
    • USB cable
    • Recovery sheets
    • Instructions
    • Accessories depending on the model

Ledger devices are never shipped with pre-filled recovery phrases. If yours comes with one, do not use it. Contact support immediately—it’s a scam.

Step 2: Visit the Official Setup Page — Ledger.com/start

Go to Ledger.com/start using a secure browser.
This ensures that you avoid fake setup websites or fraudulent links that could attempt to steal your information.

On this page, you’ll select your specific Ledger model and be guided through the official setup flow.

Step 3: Install Ledger Live

Ledger Live is the official application you will use to:

  • Initialize your device
  • Update your firmware
  • Install crypto apps
  • Create and manage accounts
  • Buy, sell, swap, or stake assets
  • View your portfolio balance

Download Ledger Live for Your Platform

Ledger Live is available for:

  • Windows
  • macOS
  • Linux
  • iOS
  • Android

Make sure you download it only from Ledger.com to avoid malicious versions.

Once installed, open Ledger Live and choose “Get Started.”

Step 4: Initialize Your Ledger Device

During setup, your Ledger device will guide you through a secure initialization process. Follow the on-screen instructions carefully.

Create a PIN Code

You’ll be prompted to set up a PIN of 4–8 digits.
Your PIN protects your device from unauthorized physical access.

Generate Your 24-Word Recovery Phrase

This step is crucial.

Your Ledger will display 24 unique words—your recovery phrase.
Write them down on the recovery sheet in the correct order.

Important rules:

  • Never take a photo of your recovery phrase
  • Never type it into a computer or phone
  • Never share it with anyone
  • Ledger will never ask for it
  • Any app, website, or person asking for these words is a scam

Your recovery phrase is the single most important part of your crypto security. It acts as a master backup—if your device is lost, stolen, or damaged, you can restore your assets on a new Ledger or any compatible wallet using these 24 words.

You will be asked to confirm several of the words to ensure you recorded them correctly.

Step 5: Connect Your Ledger to Ledger Live

With your device initialized, open Ledger Live and pair it via:

  • Bluetooth (Ledger Nano X or Ledger Stax)
  • USB cable (all Ledger devices)

Ledger Live will automatically recognize your device and may prompt you to update firmware if required.

Step 6: Install Crypto Apps on Your Device

Each cryptocurrency you manage requires its own app installed directly onto your Ledger.

For example:

  • Install the Bitcoin app to manage BTC
  • Install the Ethereum app to manage ETH and ERC-20 tokens
  • Install the Polygon app for MATIC
  • And so on

Ledger Live makes this easy—simply go to “My Ledger” in the app and choose the assets you want to manage.

Step 7: Add Accounts in Ledger Live

Once apps are installed, you can create accounts corresponding to each crypto.

Accounts let you:

  • Receive crypto
  • Track balances
  • View transaction history
  • Stake supported assets

To add a new account:

  1. Go to Accounts
  2. Click Add Account
  3. Choose your crypto
  4. Approve on your Ledger device

Your Ledger must always confirm these operations for security.

Step 8: Receive Your First Crypto

When you're ready to transfer crypto into your Ledger wallet:

  1. Open the account you want to deposit into
  2. Click Receive
  3. Ledger Live will display your wallet address
  4. Confirm the address on your Ledger screen
  5. Copy the verified address to send funds

Always verify the address on your physical Ledger device, not just the app. This prevents man-in-the-middle attacks.

Best Practices for Long-Term Security

To keep your crypto safe for years to come, follow these essential habits:

🔒 Store Your Recovery Phrase Securely

Consider using:

  • A fireproof metal backup
  • A safe or vault
  • A secure offline location

🔄 Keep Firmware Updated

Firmware improvements enhance security and add new features.
Update only through Ledger Live.

🛑 Avoid Phishing

Common scams include fake support messages, impersonation, or websites asking for your 24 words.
Ledger will never ask you for your recovery phrase.

🧊 Don’t Store Large Amounts Online

Your Ledger hardware wallet is your fortress—always keep long-term holdings offline.

Explore More with Ledger: Web3, NFTs & DeFi

Once your device is set up, Ledger gives you safe access to the larger crypto ecosystem:

  • Connect to DeFi platforms
  • Manage NFTs
  • Use Web3 apps
  • Stake coins for rewards
  • Buy and sell crypto securely

Ledger Live integrates directly with trusted partners to streamline your experience while keeping your private keys offline and protected.

Start Your Crypto Journey with Confidence

Ledger.com/start is your official, secure gateway to setting up your Ledger hardware wallet and taking full control of your digital assets. With industry-leading security, intuitive software, and the ability to manage thousands of cryptocurrencies, Ledger empowers you to explore the future of digital finance with confidence and peace of mind.

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